Versand

Orders are approved once payment has been received and all shipping and billing information has been verified. This process is usually automatic, but under extenuating circumstances may take up to three business days.

Most orders will ship out within 1-3 business days of ordering. Transit time begins once the order has completed this processing time and has shipped from our facility. Delivery expectation also varies based on the shipping method you choose at checkout. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered on time, rocketsshop.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

Custom Merchandise

Customization may add 7-10 business days to the shipping time. Please limit custom names to 12 characters and custom numbers to 2 characters.

Customized merchandise may not be returned. Please note that custom gear is final sale. Once submitted, items cannot be edited or canceled.

INTERNATIONAL SHIPPING
International customers are responsible for all applicable duties and fees.

OVERNIGHT SHIPPING GUIDELINES
Order must be placed by 3PM CT for same day processing. Overnight orders are not processed on Saturday, Sundays or holidays. All overnight orders shipped via FedEx.

HOLIDAY SHIPPING GUIDELINES
To guarantee in-home delivery before December 25th, please place your online order prior to the deadline for the following shipping methods:

Standard Shipping: order prior to December 16th at 12:00PM CT
FedEx Two Day Shipping: order prior to December 19th at 12:00PM CT
FedEx Overnight Shipping: order prior to December 20th at 12:00PM CT
Once your order ships from our facility, you will receive a shipping confirmation email with your tracking information.

PLEASE CONTACT US IF YOU HAVE ONE OF THE FOLLOWING ISSUES:
Never received an order confirmation and you do not have your order number
Your order information has not been updated on your account
Delivery timeframe has passed and you have not received an update on your package