COVID-19 Business Update

December 28th, 2020:

Regular Store Hours:

Tuesday-Wednesday: 11am-5pm

Saturday: 10am-3pm

December 18th, 2020:

Store Warehouse will be CLOSED on Thursday 12/24 and Friday 12/25

Team Shop at Toyota Center will be OPEN Saturday 12/26 from 10am-3pm

Online Orders placed AFTER 3:00 pm WED 12/23 will be processed on MON 12/28

Happy Holidays!

December 8th, 2020:

Returns/Exchanges for In-Store Purchases will no longer be permitted.

Online Purchases: will have to be mailed back to Rockets Shop for Returns/Exchanges.

Return Address:
Rockets Shop
1510 Polk St.
Houston TX
77002

November 30th, 2020:

Updated Store Hours:

Tuesday-Wednesday:  11am-5pm

Saturday 10am-3pm

**Curbside Pick-Up Saturday: 10am-3pm**

Holiday Order Dates for delivery before Xmas Day:

  • Ground Shipping December 15
  • Two Day December 20
  • Next Day December 22

Order must be placed by 3pm CT

October 5th, 2020:

Updated Store Hours (From 10/13-10/30):

Monday - Saturday:  Noon-5pm

Sunday: CLOSED

OPEN ELECTION DAY NOV 3rd: 12pm-5pm

**Curbside Pick-Up Saturday: 12pm-5pm**

***The Rockets Team Shop is now a cashless operation.***

August 25th, 2020:

Updated Team Store Hours: Saturdays 12pm-5pm 

Online Curbside Pick Up Hours: Saturdays 12pm-5pm

NEW Rockets Team Shop Safety Procedures:

  • Customers are required to wear a face covering upon entry into the building.
  • Customers are required to be temperature checked upon entry to the building.
    • Any customer with a temperature over 99.1 will not be admitted.
  • All Rockets Team Shop employees are required to wear face coverings.
  • Hand sanitizer station will be available at the entrance of the Rockets Team Shop.
  • Fans are encouraged to maintain a social distance of 6’ while in the Rockets Team Shop.
  • The Rockets Team Shop capacity is 20 individuals.
  • The Rockets Team Shop is now a cashless operation.

Metered parking is available around the arena.  Entrance to the Rockets Team Shop is on Polk Street.  Please call 713-758-7770 with any questions.  Visit rocketsshop.com 24-7 for all your Houston Rockets merchandise needs.

 

March 18th, 2020:

Curbside Pick-Up has been made available on Saturdays from 12p-5p at Toyota Center.

When Online Curbside Pick-Up Orders are ready, Customers will receive pick-up instructions for Saturday via email

 

March 13th, 2020:

In an effort to protect the safety of our community, our Team Shop at Toyota Center will be temporarily closed.

Rocketsshop.com, our online store, will remain open, and the customer service team will be available to assist you via teamshop@rocketball.com.  Orders and emails are being addressed on Monday and Friday of each week.

We appreciate your support and patience during this unprecedented time.